Privacy Policy

• International-facing business: Maisen
• Parent company / manufacturer: Foshan Junhan Furniture Co., Ltd.
• Website enquiry data collected and handled by: Guangzhou Maisen Import and Export Co., Ltd.
• Country: China
• Website: https://maisenfurniture.com
• Privacy contact: contact@maisenfurniture.com

Maisen is the international-facing subsidiary of Foshan Junhan Furniture Co., Ltd. Foshan Junhan Furniture Co., Ltd. is the parent company and manufacturer behind the Maisen business.

Personal information submitted through maisenfurniture.com is collected and handled by Guangzhou Maisen Import and Export Co., Ltd. for receiving enquiries, responding to customers, preparing quotations, and managing related business communications.

Where reasonably necessary to respond to an enquiry or manage a business relationship, relevant information may be shared within the Maisen / Junhan business group, including Foshan Junhan Furniture Co., Ltd.

2.1 Contact form information

Our contact form may collect:

• Name — required
• Company — optional
• Country — optional
• Email — required
• Type of enquiry — optional
• Message — required

The website does not keep a separate contact-form database, CRM record, or submission log. Form submissions are transmitted using Resend and delivered to our business mailbox. The resulting email may remain in the mailbox for as long as reasonably necessary for the enquiry, business relationship, recordkeeping, or legal requirements.

2.2 Information you provide when contacting us

If you contact us by email, WhatsApp, WeChat, or another communication method, we may receive information you choose to provide, including your:

• Name and contact details
• Company information
• Country or destination
• Product interests
• Requested quantities
• Quotation requirements
• Message and communication history

2.3 Technical and security information

Our hosting, content-delivery, network, and security infrastructure may process limited technical information associated with website requests, such as:

• IP address
• Browser and device information
• Requested page or URL
• Referrer information
• Date and time of requests
• Security and diagnostic information

This information may be used to deliver the website, maintain performance, prevent abuse, troubleshoot problems, and protect the website.

2.4 Cloudflare Web Analytics

We use Cloudflare Web Analytics to understand aggregate website traffic and performance.

Our current Cloudflare Web Analytics implementation is cookieless and is not used by us to create advertising profiles or track visitors across unrelated websites.

2.5 Functional browser storage

The website uses limited functional browser storage, including a sessionStorage value used to remember that the website introduction has already been shown during the current browser session.

We may also store a necessary consent preference so the website can remember whether you accepted or rejected optional advertising technologies.

2.6 Meta Pixel

We use Meta Pixel, provided by Meta Platforms, to measure the effectiveness of Facebook and Instagram advertising, understand how visitors interact with our website after viewing or clicking an advertisement, and measure selected website conversions.

Depending on our configuration, Meta Pixel may process information associated with:

• Page visits
• Browser and device information
• Referrer information
• IP-derived information
• Visits to product, collection, contact, or other pages
• Contact-button interactions
• WhatsApp-link interactions
• Successful business-enquiry submissions
• Other advertising or conversion events that we configure

Meta may process information received through Meta Pixel in accordance with its own terms and privacy policies.

Where applicable law requires prior consent for advertising technologies, Meta Pixel is not activated until the visitor has accepted the Advertising category.

We may use personal information to:

• Receive, review, and respond to business enquiries
• Prepare quotations
• Discuss products, specifications, samples, orders, and business requirements
• Communicate with prospective customers, customers, distributors, suppliers, and other business contacts
• Operate, maintain, troubleshoot, and secure the website
• Measure Facebook and Instagram advertising performance
• Measure selected website conversion events
• Understand and improve website and advertising performance
• Prevent fraud, spam, abuse, or security incidents
• Maintain appropriate business records
• Comply with applicable law
• Establish, exercise, or defend legal claims

Where the GDPR or UK GDPR applies, we may rely on one or more of the following legal bases depending on the activity:

• Pre-contractual steps or contract: for example, responding to a quotation request or discussing an order.
• Legitimate interests: including responding to genuine B2B enquiries, operating and securing our website, maintaining appropriate business records, and managing business communications where those interests are not overridden by your rights.
• Consent: including where required for optional advertising technologies such as Meta Pixel.
• Legal obligations: where processing is required by applicable law.

We may use service providers and business partners that support our website and communications, including:

• Resend (Plus Five Five, Inc.) — transmission of contact-form emails
• Our website and business email hosting providers — website hosting and receipt/storage of business email
• Cloudflare — network, security, performance, content delivery, and Web Analytics
• Meta Platforms — Meta Pixel, Facebook/Instagram advertising measurement, attribution, and related advertising services
• WhatsApp / Meta — when you choose to contact us through WhatsApp
• Foshan Junhan Furniture Co., Ltd. — where information is reasonably required for manufacturing, quotation, product, or related business purposes

We may also disclose information where reasonably necessary to comply with law, respond to lawful requests, protect our rights or security, obtain professional advice, or manage a corporate transaction.

Our website includes a WhatsApp link and displays a WeChat number as copyable text.

If you choose to open WhatsApp, you are interacting with a third-party service operated by WhatsApp / Meta. Information you provide through WhatsApp is also subject to the applicable WhatsApp / Meta terms and privacy practices.

Simply viewing or copying the WeChat number displayed on our website does not itself transmit your personal information to WeChat through our website.

We use Meta Pixel for advertising measurement.

Where prior consent is required, optional advertising technologies remain disabled until you choose to accept them.

You can reject optional advertising technologies and still use the main website, browse our collections, submit a business enquiry, and use the website’s essential functions.

You can change or withdraw your choice through the Cookie Settings link in the website footer.

We do not currently use:

• Google Analytics
• Google Ads conversion tracking
• TikTok Pixel
• An email newsletter or marketing mailing list

If our tracking technologies change, we will update this Privacy Policy and our Cookie & Storage Policy.

We do not sell personal information for money.

Meta Pixel may involve disclosure of website activity or device-related information to Meta for advertising measurement, attribution, and related advertising purposes. Some privacy laws may describe certain advertising-related disclosures using terms such as “sharing”, “targeted advertising”, or “cross-context behavioural advertising”.

Where those laws apply, we will provide the disclosures and controls required by applicable law.

Maisen operates from China and some service providers may process information in China, the United States, Europe, or other jurisdictions.

As a result, personal information may be processed outside the country where you are located.

Where applicable law requires safeguards for international transfers, we take reasonable steps to use an appropriate transfer mechanism or other legally permitted basis.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including:

• Responding to enquiries
• Managing potential or actual business relationships
• Preparing or following up quotations
• Maintaining appropriate business records
• Resolving disputes
• Meeting legal, accounting, tax, or compliance requirements

Contact-form submissions are not stored in a separate website database, CRM, or website submission log. The resulting email may remain in our business mailbox for as long as reasonably necessary for the purposes above.

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access
• Request correction
• Request deletion
• Request a copy of your information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Exercise applicable rights relating to targeted or advertising-related processing
• Lodge a complaint with a competent data-protection authority

These rights may be subject to legal conditions and exceptions.

To make a privacy request, contact:

contact@maisenfurniture.com

We may need to verify your identity before completing certain requests.

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmitting or storing information can be guaranteed to be completely secure.

This website is intended for business and commercial audiences and is not directed to children.

We do not knowingly use the website to solicit personal information from children.

Our website may contain links to third-party websites or platforms.

Their privacy and security practices are governed by their own policies. We are not responsible for the privacy practices of independent third parties.

We may update this Privacy Policy when our website, advertising technologies, service providers, or legal obligations change.

The current version will be posted on this page with an updated “Last updated” date.

Maisen
International-facing subsidiary of Foshan Junhan Furniture Co., Ltd.
Website enquiry data collected and handled by Guangzhou Maisen Import and Export Co., Ltd.
China

Website: https://maisenfurniture.com
Email: contact@maisenfurniture.com